Many of our clients have come to us recently with questions around Citrix Receiver for mobile devices and, in particular, the newly released version for the iPad. For your reference, the following information is a compilation of the most common topics and our responses to each. Citrix Receiver on mobile platforms: As of today, there are Citrix Receiver clients for Android, Blackberry and Apple iOS devices. Even though a month has passed since the release of Windows 7 for mobile devices, Citrix has not made any announcements about an upcoming client for that platform. As such, there is no way to tell when that client will be released.
Accessing XenApp-hosted resources through a mobile Citrix Receiver: If an organization already has a working environment in which remote access is available to the end users, then IPM is able to enhance that environment by enabling access on mobile devices via the Citrix Receiver client. Conversely, if an organization is worried about users being able to connect to internal resources using their mobile devices, they need not worry. Remote access via the Citrix Receiver requires additional work and configurations.
Citrix Receiver customizations: As of right now, we are not able to modify, or customize, how the Citrix Receiver clients look, function, operate or launch applications. We should be able to filter the applications being displayed by implementing some server-side code, but that sort of functionality is not part of a standard engagement and will require additional time for implementation and testing.
Citrix Receiver usage auditing: As of right now, we are able to integrate the Receiver clients with Metalog and record user logins, and application launches. Of course, this is dependent on the organization already having Metalog in place, and it is not to be considered part of a standard engagement. It will require additional time for implementation and testing.
Citrix Receiver limitations / bugs: Some Receiver clients have limitations and/or bugs. In particular, the newly released Citrix Receiver for iPad (v. 4.2.1) suffers from various UI bugs, but works well once configured. Previous versions of the Citrix Receiver for BlackBerry could not be configured to work with if an Access Gateway was in use. The BlackBerry Receiver may have been fixed by now. The Citrix Receiver for Android seems to be fully functional, as is the one for iPhone.
Citrix Receiver usage and security: If a client already has SecurID in place, as well as an Access Gateway appliance, then IPM can implement dual authentication (AD and SecurID) for the Citrix Receiver clients. If SecurID is in place, but an appliance is not available, then we are unable to deploy a configuration in which dual authentication is enforced.
Citrix Receiver configuration requirements: If a working remote access solution is already in place, we are likely able to work with what is in place to implement access for Citrix Receiver on mobile clients. Still, here are the general requirements: Citrix Web Interface version 4.x, or above (version 5.x is HIGHLY recommended); for external access: Access Gateway (Standard, Advanced or Enterprise) or Secure Gateway (unless, of course, the organization, against all safety and security guidelines, wishes to enable TCP 1494 access from the outside); for dual authentication configurations: SecurID (and/or other RADIUS-capable backend) and AD (or, other LDAP-compliant backend); for single authentication configurations: RADIUS, SecurID, AD, Novell eDirectory, etc.